CallidusCloud

CallidusCloud is a leading provider of Salesforce.com-based software solutions, offering a range of products and services to help businesses manage their sales, marketing, and customer service operations. The company was founded in 1996 by Jim Dickie and Eric Hoffman, and is headquartered in Dublin, California. CallidusCloud has established partnerships with major companies such as Oracle Corporation, SAP SE, and IBM, and has received investments from Goldman Sachs and Palo Alto Investors. The company's solutions are used by a wide range of organizations, including Coca-Cola, Procter & Gamble, and United Airlines.

Overview

CallidusCloud provides a suite of software solutions designed to help businesses optimize their sales, marketing, and customer service operations. The company's products and services are built on the Salesforce.com platform, and are designed to integrate with other Salesforce.com applications, such as Sales Cloud and Marketing Cloud. CallidusCloud's solutions are used by a wide range of organizations, including Cisco Systems, Dell, and HP Inc., and are designed to help businesses improve their sales performance, enhance customer engagement, and increase revenue. The company has also established partnerships with major consulting firms, such as Accenture and Deloitte, to provide implementation and integration services to its customers.

History

CallidusCloud was founded in 1996 by Jim Dickie and Eric Hoffman, and was initially focused on providing sales performance management solutions to businesses. The company received early investments from Kleiner Perkins and Mohr Davidow Ventures, and expanded its product line to include solutions for marketing and customer service. In 2011, CallidusCloud acquired LeadFormix, a provider of marketing automation solutions, and in 2012, it acquired Webcom, a provider of Salesforce.com-based sales performance management solutions. The company has also established partnerships with major companies such as Microsoft, Google, and Amazon Web Services, to provide integrated solutions to its customers.

Products_and_Services

CallidusCloud offers a range of products and services designed to help businesses manage their sales, marketing, and customer service operations. The company's flagship product is CallidusCloud Sales Performance Manager, a solution that provides sales performance management, incentive compensation management, and sales forecasting capabilities. The company also offers CallidusCloud Marketing Automation, a solution that provides marketing automation, lead management, and campaign management capabilities. Additionally, CallidusCloud provides CallidusCloud Customer Service Manager, a solution that provides customer service management, case management, and knowledge management capabilities. The company's solutions are used by a wide range of organizations, including General Electric, Intel, and McDonald's.

Acquisition_and_Merger

In 2017, CallidusCloud was acquired by SAP SE for $2.4 billion. The acquisition was designed to enhance SAP's cloud-based customer relationship management (CRM) capabilities, and to provide CallidusCloud's customers with access to SAP's broader range of enterprise software solutions. The acquisition was completed in April 2018, and CallidusCloud's solutions are now part of SAP's SAP Customer Experience portfolio. The acquisition has also enabled CallidusCloud to expand its partnerships with major companies such as Facebook, Twitter, and LinkedIn, to provide integrated solutions to its customers.

Technology_and_Architecture

CallidusCloud's solutions are built on the Salesforce.com platform, and are designed to integrate with other Salesforce.com applications, such as Sales Cloud and Marketing Cloud. The company's solutions use a range of technologies, including Java, Python, and JavaScript, and are designed to provide a scalable and secure architecture for businesses. CallidusCloud's solutions are also designed to provide real-time analytics and reporting capabilities, using technologies such as Apache Hadoop and Apache Spark. The company has also established partnerships with major technology companies, such as VMware and Red Hat, to provide integrated solutions to its customers.

Applications_and_Usage

CallidusCloud's solutions are used by a wide range of organizations, including Bayer, Caterpillar Inc., and Daimler AG. The company's solutions are designed to help businesses optimize their sales, marketing, and customer service operations, and to provide real-time analytics and reporting capabilities. CallidusCloud's solutions are also used by a range of industries, including financial services, healthcare, and retail. The company has also established partnerships with major industry associations, such as the National Retail Federation and the American Marketing Association, to provide industry-specific solutions to its customers. Additionally, CallidusCloud's solutions are used by major universities, such as Harvard University and Stanford University, to provide training and education to students. Category:Software companies