| Country Inns & Suites | |
|---|---|
| Name | Country Inns & Suites |
| Type | Hotel brand |
| Parent | Radisson Hotel Group |
| Founded | 0 1987 |
| Founder | Jack DeBoer |
| Headquarters city | Minneapolis, Minnesota |
| Headquarters country | United States |
| Num locations | 500+ |
| Area served | Worldwide |
| Industry | Hospitality industry |
| Products | Hotel, Extended stay |
| Website | https://www.radissonhotels.com/en-us/brand/country-inns-suites |
Country Inns & Suites. Country Inns & Suites is an international chain of midscale hotels operating under the Radisson Hotel Group. The brand, founded by hospitality pioneer Jack DeBoer, is known for its residential-style architecture and emphasis on comfort and value. It operates over 500 properties across the Americas, Europe, and Asia.
The brand was established in 1987 by Jack DeBoer, who had previously founded the Residence Inn and Summerfield Suites chains. The first Country Inns & Suites property opened in Appleton, Wisconsin, reflecting DeBoer's vision for a hotel combining the charm of a bed and breakfast with the consistency of a national chain. In 1998, the brand was acquired by the Carlson Companies, the parent of the Radisson Hotels brand, significantly expanding its corporate backing and distribution network. This acquisition integrated the brand into what would later become the Radisson Hotel Group, aligning it with other brands like Park Inn by Radisson and Radisson Blu.
Country Inns & Suites properties are primarily located in suburban areas, near major highways, and in secondary cities, serving both business and leisure travelers. The brand has a strong presence across the United States and Canada, with notable concentrations in the Midwestern United States and the Southeastern United States. Internationally, the brand has expanded into markets such as India, Germany, and Mexico, often through franchise agreements. Key locations are frequently situated near corporate parks, Interstate Highway System interchanges, and regional attractions like Mall of America or Walt Disney World.
Typical amenities at Country Inns & Suites include complimentary high-speed Wi-Fi, a free hot breakfast, and an indoor or outdoor swimming pool. Guest rooms and suites often feature microwave ovens, refrigerators, and coffee makers, with suites offering separate living areas. Many properties include a fitness center, a business center, and a 24-hour front desk. The brand's signature "Be Our Guest" service ethos is reflected in communal spaces like a library lounge with a fireplace, intended to evoke a cozy, residential atmosphere reminiscent of a traditional English country house.
The brand emphasizes consistent, friendly service, with offerings like a nightly cookie and coffee service in the lobby. For business travelers, services include access to meeting rooms, photocopying, and fax facilities, often coordinated through partnerships with companies like FedEx Office. Many locations provide a complimentary shuttle service to nearby airports such as Hartsfield–Jackson Atlanta International Airport or corporate centers. Additional guest services may include dry cleaning, luggage storage, and arrangements for local tours and attractions through concierge-style assistance.
Country Inns & Suites participates in the Radisson Rewards loyalty program, formerly known as Club Carlson. Members earn points for stays that can be redeemed for free nights at Radisson Hotel Group properties worldwide, including Radisson Collection and Park Plaza Hotels & Resorts. The program offers tiered status levels—Silver, Gold, and Platinum—providing benefits like room upgrades, late checkout, and bonus points. Points can also be converted to airline miles with partners such as Delta Air Lines and United Airlines, or used for experiences through the Radisson Rewards catalog.
Following its 1998 acquisition by the Carlson Companies, the brand underwent integration into a larger portfolio, benefiting from the global sales and marketing reach of Radisson Hotels. In 2018, the Radisson Hotel Group was itself acquired by the Jin Jiang International holding company, leading to further strategic repositioning within the competitive hospitality industry. The brand has periodically refreshed its prototype design and amenities package, such as introducing the "Next Generation" room design, to stay competitive with rivals like Hampton by Hilton and Fairfield Inn & Suites. These efforts are part of broader corporate initiatives to streamline the group's brand architecture under the leadership of Radisson Hotel Group's CEO.
Category:Hotel chains Category:Radisson Hotel Group Category:Companies based in Minneapolis Category:Hotel brands established in 1987