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Ushahidi

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Ushahidi
NameUshahidi
DeveloperCrowd-sourced contributors, Harvard University affiliates
Released2008
Programming languagePHP, MySQL, JavaScript
Operating systemCross-platform
PlatformWeb application
LanguageEnglish and multiple others
LicenseOpen source (various)

Ushahidi Ushahidi is a crowd-mapping platform developed in 2008 to collect, visualize, and analyze geo-referenced reports submitted via SMS, email, web forms, and social media. Originating from civic response efforts in Nairobi and linked to academic actors at Harvard and Stanford, the platform has been used by journalists, nongovernmental organizations such as Amnesty International and Human Rights Watch, international agencies including United Nations offices, and civic-tech communities worldwide.

History

The platform emerged after the 2007–2008 Kenyan crisis involving the Orange Democratic Movement, Party of National Unity (Kenya), and post-election violence that followed the disputed 2007 Kenyan general election. Founders with connections to Harvard Kennedy School, Kiva, and World Bank networks built an initial prototype influenced by crisis informatics work at MIT and the University of California, Berkeley. Early deployments drew on methods from the Red Cross and lessons from the Asian tsunami response, while partnerships formed with organizations like Sana, FrontlineSMS, and Mozilla to adapt technologies for SMS aggregation and mapping. Subsequent iterations incorporated features inspired by projects at Google Crisis Response, Twitter, and Facebook during events such as the Haiti earthquake and the Egyptian Revolution of 2011, expanding the toolset for election monitoring, disaster response, and human rights documentation.

Platform and Technology

The core application is a PHP- and JavaScript-based stack running on MySQL with mapping supplied by integrations with OpenStreetMap, Google Maps, and GIS libraries used by agencies like Esri. The architecture supports APIs for interoperability with services such as Twitter API, Twilio, FrontlineSMS, and mobile clients developed for Android and iOS. Geocoding routines align with standards from OpenLayers and spatial databases used by PostGIS projects; data export formats follow schemas compatible with CSV, GeoJSON, and KML used by Google Earth. Authentication and role-based access control mirror practices from platforms like Drupal and WordPress while continuous integration and deployment draw from GitHub workflows and CI tools pioneered by Travis CI and Jenkins communities.

Deployments and Use Cases

Deployments span humanitarian crises such as the 2010 Haiti earthquake, the 2011 Pakistan floods, and the 2014 Ebola virus epidemic in West Africa, where coordination involved World Health Organization and Médecins Sans Frontières. Election monitoring applications tracked incidents during the 2010 United Kingdom general election and various polls in Nigeria, Kenya, and Zimbabwe, collaborating with observers from International Foundation for Electoral Systems and National Democratic Institute. Development and civic-monitoring use cases included tracking corruption reports linked to projects by Transparency International and service delivery monitoring in programs by UNICEF and World Bank country offices. Media organizations such as Al Jazeera, BBC, and The New York Times have used map outputs for reporting in conjunction with investigative entities like ProPublica and Global Voices.

Organizational Structure and Funding

The original nonprofit entity formed with founders connected to incubators and accelerators associated with Echoing Green and funding from philanthropic bodies including Google.org, Ford Foundation, and Omidyar Network. Governance incorporated a board with ties to institutions like Harvard University, Stanford University, and practitioners from Internews and Mozilla Foundation. Revenue sources combined grants from USAID programs, contracts with UN agencies, paid support services for corporate partners, and contributions from foundations such as McArthur Foundation and Rockefeller Foundation. Partnerships with academic labs at Columbia University and University of Oxford sustained research collaborations and impact evaluations.

Privacy, Security, and Ethics

Data handling practices have been influenced by standards from International Committee of the Red Cross guidelines and privacy principles advocated by Electronic Frontier Foundation and Privacy International. Security features adapted lessons from CERT advisories and incident response models used by Council on Foreign Relations cyber-security research, with encryption and anonymization protocols referencing practices from Tor Project and OpenPGP tooling. Ethical debates engaged stakeholders including Amnesty International, Human Rights Watch, and academic ethicists at Oxford Internet Institute and Berkman Klein Center about risks to vulnerable populations and the responsibilities of intermediaries during crises.

Impact and Reception

Analyses by researchers at Harvard Kennedy School, University of Washington, and London School of Economics evaluated the platform’s contributions to participatory monitoring, transparency, and collective action studied in works alongside cases involving Wikileaks, OpenStreetMap, and Crisis Commons. Journalistic and NGO assessments noted successes and limitations in verification, data quality, and scalability compared with systems developed by Palantir Technologies or mapping efforts led by Mapbox. Debates in the International Development community and at conferences convened by South by Southwest and Web Summit weighed trade-offs between rapid situational awareness and the potential for misinformation.

Awards and Recognition

The project and affiliated teams received recognition from bodies such as Reuters philanthropic awards, Knight Foundation grants, and mentions in lists by Time (magazine) and Wired for innovation in civic technology. Academic honors and case-study features appeared in programs supported by Harvard Business School, MIT Media Lab, and Stanford Social Innovation Review, and practitioners presented at forums organized by TED, United Nations Development Programme, and World Bank events.

Category:Crowdsourcing