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| Samsung Galaxy Note7 | |
|---|---|
| Name | Samsung Galaxy Note7 |
| Manufacturer | Samsung Electronics |
| Family | Galaxy Note |
| Type | Phablet |
| Released | 2016 |
| Discontinued | 2016 |
| Os | Android |
| Soc | Exynos 8890 or Qualcomm Snapdragon 820 |
| Memory | 4 GB RAM |
| Display | 5.7 in Super AMOLED |
| Battery | 3500 mAh |
Samsung Galaxy Note7 The Samsung Galaxy Note7 was a high-end Samsung Electronics phablet introduced in 2016 as part of the Samsung Galaxy Note series. Launched amid competition from Apple Inc. and Google LLC alternatives, it combined a large Super AMOLED display, the S Pen stylus, and flagship processors from Qualcomm and Samsung's own Exynos. Its launch precipitated one of the largest consumer electronics safety crises, involving aviation regulators, retailers, and governments worldwide.
Development began after the reception of the Samsung Galaxy Note5 and aims to compete with devices like the iPhone 6s Plus, Google Pixel (1st generation), and the Huawei Mate 8. The project involved teams in Suwon, South Korea, and partnerships with component suppliers such as Samsung SDI, SK Hynix, Micron Technology, and Samsung Display. Announced at the Samsung Unpacked event, the device's release strategy targeted carriers including Verizon Communications, AT&T, T-Mobile US, Sprint Corporation, and international retailers like Carphone Warehouse and Best Buy. Launch markets included United States, United Kingdom, South Korea, China, and Australia.
The design featured a curved-glass front and back with an IP68 dust and water resistance rating, echoing aesthetics from the Samsung Galaxy S7 Edge. The 5.7-inch AMOLED display offered Quad HD resolution and HDR support similar to displays used in flagship models from Sony Corporation and LG Electronics. Internally, configurations used the Exynos 8890 or Qualcomm Snapdragon 820 system-on-chip, paired with 4 GB of LPDDR4 RAM and storage options comparable to competitors like Apple's offerings. Cameras drew on imaging developments from Samsung, while connectivity included USB Type-C, Bluetooth SIG standards, and support for LTE Advanced networks operated by carriers such as Vodafone and Orange S.A..
Shortly after release, users and retailers reported incidents of overheating, smoke, and fire linked to batteries manufactured by suppliers including Samsung SDI. Reports emerged from locations such as South Korea, United States, Australia, and Singapore, prompting investigations by authorities like the U.S. Consumer Product Safety Commission and aviation agencies such as the Federal Aviation Administration. Incidents involved airline carriers enforcing restrictions from organizations including the International Air Transport Association and regulators in Japan and Canada. Media coverage by outlets such as BBC News, The New York Times, and The Wall Street Journal amplified public concern and led to widespread scrutiny of lithium-ion cell design standards used across the consumer electronics industry.
In response to escalating incidents, Samsung Electronics announced a recall and voluntary exchange program coordinated with agencies such as the U.S. Consumer Product Safety Commission and retail partners including Amazon (company), Best Buy, and carrier stores. Replacement units were issued with revised batteries; however, replacement devices later exhibited similar failures, prompting a global discontinuation of sales and a full recall. Airlines, including Delta Air Lines and American Airlines, banned the device from flights, citing directives from the Federal Aviation Administration and international aviation authorities. The recall involved logistics and supply-chain actions engaging suppliers like Samsung SDI and legal teams across jurisdictions including United States District Court venues and regulators such as the Korean Fair Trade Commission.
The crisis resulted in substantial financial impact for Samsung Electronics, including costs for recalls, replacements, and losses in market value referenced by analysts at firms such as Goldman Sachs and Morgan Stanley. Class-action lawsuits and individual claims were filed in courts including United States District Court for the Northern District of California and pursued by law firms experienced in product liability. Regulatory fines and investigations involved agencies such as the U.S. Consumer Product Safety Commission and Korea’s Ministry of Trade, Industry and Energy. The incident influenced insurance considerations and supplier agreements for companies like Samsung SDI and affected relations with carriers including Verizon Communications and AT&T.
Before the safety crisis, the device received positive reviews from publications such as CNET, The Verge, Wired (magazine), and Engadget for its display, stylus functionality, and performance. After the recall and discontinuation, the Note7 became a case study in crisis management alongside corporate events involving Toyota and General Motors, and influenced standards and testing protocols in organizations such as the IEEE and Underwriters Laboratories. The fallout reshaped Samsung's product release and quality-assurance practices, informing subsequent devices like the Samsung Galaxy S8 and later Galaxy Note models and affecting consumer trust measured by firms like Nielsen and YouGov. The Note7 episode remains cited in business schools, regulatory reviews, and supply-chain risk assessments.
Category:Samsung mobile phones Category:Android (operating system) devices