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| Rilla Khaled | |
|---|---|
| Name | Rilla Khaled |
| Occupation | Researcher, Professor |
| Education | PhD |
| Alma mater | Université Paris-Sorbonne; Massachusetts Institute of Technology |
| Known for | Human-computer interaction; conversational agents; digital civics |
Rilla Khaled is a researcher and academic whose work intersects human–computer interaction, conversational agents, and digital civics. She has held positions at leading universities and research labs, contributed to interdisciplinary collaborations linking computer science with social sciences, and published widely on conversational user interfaces, chatbot design, and participatory design methods. Khaled is also active in public-facing projects that connect research to policy, education, and industry applications.
Khaled completed undergraduate studies and subsequent graduate work at institutions including Université Paris-Sorbonne and Massachusetts Institute of Technology, where she engaged with faculty from MIT Media Lab, researchers associated with University College London, and collaborators linked to École Polytechnique. Her doctoral training incorporated methods from Human–Computer Interaction (HCI) research groups, drawing on supervision or influences connected to scholars at Carnegie Mellon University, Stanford University, and University of Cambridge. During early career stages she participated in research exchanges involving laboratories at Imperial College London and partnerships with teams from Microsoft Research and IBM Research.
Khaled's academic career spans appointments and fellowships at universities and technology institutes that include collaborations with faculty from University of California, Berkeley, University of Toronto, and Georgia Institute of Technology. Her research portfolio focuses on conversational agents, voice interfaces, and the social impacts of automated systems, connecting technical development work with qualitative studies influenced by scholars at Oxford University, Harvard University, and Yale University. She has contributed to interdisciplinary centers and labs that bridge computer science and social inquiry, working alongside groups from Max Planck Institute for Software Systems, SRI International, and Aalto University. Her methodological approaches combine empirical evaluation techniques used by teams at Bell Labs Research and Nokia Research Center with participatory design practices associated with The Open University and Goldsmiths, University of London.
Khaled led and co-authored projects on conversational UX, chatbot ethics, and multimodal interaction, collaborating with researchers affiliated with Google Research, Apple Machine Learning Research, and Facebook AI Research. Her publications have appeared in venues frequented by peers from ACM SIGCHI, ACM SIGIR, and NeurIPS (Conference), and she has contributed chapters to edited volumes alongside authors from Oxford University Press and MIT Press. Major projects include design studies comparing voice assistants developed by teams at Amazon and Microsoft, evaluations inspired by work at Stanford HCI Group and Princeton University, and policy-oriented essays informed by institutions such as The Brookings Institution and The Alan Turing Institute. She has also participated in EU-funded consortia that involved partners like Fraunhofer Society, VTT Technical Research Centre of Finland, and Inria.
As an educator, Khaled has taught courses and supervised students at departments modeled after those at University of Edinburgh, University of Washington, and Columbia University. Her teaching repertoire includes seminars on conversational agents, project-based studios influenced by curricula at Royal College of Art, and graduate research supervision reflecting practices from New York University and Peking University. She has mentored doctoral candidates and postdoctoral researchers who later joined research groups at Adobe Research, DeepMind, and Tencent AI Lab, and has served on thesis committees with faculty from ETH Zurich and University of Melbourne. Khaled has also organized workshops and doctoral consortia in partnership with conference organizers from ACM SIGCHI and Human Factors and Ergonomics Society.
Khaled's contributions have been recognized through grants and awards from funding bodies and organizations such as the European Research Council, National Science Foundation, and national research councils analogous to Engineering and Physical Sciences Research Council and Agence Nationale de la Recherche. She has received honors and fellowships that align her with previous awardees from Royal Society-linked programs and innovation prizes associated with Wellcome Trust and MacArthur Foundation-style recognitions. Her work has been featured in curated selections at venues sponsored by ACM, the Royal Academy of Engineering, and prominent museums and festivals that have also showcased projects from teams at Tate Modern and Centre Pompidou.
Khaled engages with public audiences through talks and panels at forums such as SXSW, Web Summit, and events hosted by World Economic Forum. She has been interviewed and quoted by media outlets with editorial teams comparable to BBC News, The New York Times, The Guardian, and Le Monde, and has contributed opinion pieces in publications linked to Financial Times and Foreign Policy. She has collaborated with policy groups and non-governmental organizations including networks similar to Amnesty International and Human Rights Watch on issues relating to automated systems, privacy, and civic technology, and has participated in advisory boards that mirror those of UNESCO and OECD.
Category:Human–computer interaction researchers Category:Conversational agent researchers