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Clayton M. Christiansen

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Clayton M. Christiansen
NameClayton M. Christiansen
Birth dateApril 6, 1952
Birth placeSalt Lake City, Utah
Death dateJanuary 23, 2020
Death placeBoston, Massachusetts
NationalityAmerican
Alma materBrigham Young University; Harvard Business School
OccupationBusiness scholar; professor; author; consultant
Known forDisruptive innovation; Jobs to Be Done theory
SpouseRita Christiansen
AwardsTheodore Levitt Award; Thinkers50 rankings

Clayton M. Christiansen was an American business scholar, professor, and author best known for articulating the theory of disruptive innovation and for influential work on strategy, technology, and organizational change. He served as a professor at Harvard Business School and advised corporations, governments, and non‑profits worldwide, influencing fields including technology, manufacturing, and healthcare. His ideas shaped debates at institutions such as Stanford University, Massachusetts Institute of Technology, and multinational firms like Intel Corporation and Apple Inc..

Early life and education

Christiansen was born in Salt Lake City and raised in a family active in The Church of Jesus Christ of Latter-day Saints. He attended Brigham Young University, where he studied Economics and Business Administration, before earning an MBA and a DBA from Harvard Business School. During his doctoral work he studied firms such as IBM, Hewlett-Packard, Xerox Corporation, and Kodak to develop frameworks connecting technological change to firm strategy.

Academic and professional career

Christiansen joined the faculty of Harvard Business School, where he held the title of Robert and Jane Cizik Professor of Business Administration and served as a senior adviser to the Harvard Innovation Labs. He taught courses in strategy and innovation alongside colleagues from Tuck School of Business, Wharton School, INSEAD, and London Business School. Christiansen consulted for organizations including General Electric, Procter & Gamble, McKinsey & Company, and Boston Consulting Group, and testified before bodies such as the United States Congress and advised agencies like the National Institutes of Health. He was a board member or advisor to corporations and start‑ups including Catalyst, MITEF, and venture funds linked to Sequoia Capital and Kleiner Perkins.

Innovations and theories

Christiansen originated the theory of disruptive innovation, contrasting sustaining innovations with technologies that enable new entrants such as Intel Corporation and ARM Holdings to displace incumbents like DEC and Xerox. He developed the "Jobs to Be Done" framework applied by practitioners at firms such as Procter & Gamble, Netflix, and Amazon (company), arguing that customers "hire" products to accomplish tasks. His work engaged with scholars and executives from Joseph Schumpeter-influenced literature, interacting with concepts advanced at Bell Labs, DARPA, and through studies of automotive firms such as Toyota Motor Corporation and General Motors. He also analyzed disruption in sectors including higher education, newspapers, retail, and healthcare—studies intersecting with institutions like Kaiser Permanente and Mayo Clinic.

Publications and books

Christiansen authored and co‑authored many articles in journals such as Harvard Business Review and books including "The Innovator's Dilemma", "The Innovator's Solution", "The Innovator's DNA", and "Competing Against Luck". His writing drew on historical examples like Sony Corporation, Toyota, Kodak, Blockbuster LLC, and Netflix, Inc. and engaged with management thinkers including Michael Porter, Peter Drucker, Philip Kotler, Gary Hamel, and Henry Mintzberg. He collaborated with authors and researchers from Clayton Christensen (coauthors?)—his coauthors included Michael E. Raynor, Jeff Dyer, and Hal Gregersen—and his ideas appeared in compilations with contributions from leaders at Google, Microsoft, Facebook, and Salesforce.

Awards and honors

Christiansen received multiple accolades including the Theodore Levitt Award from Harvard Business Review and high rankings on the Thinkers50 list. He was recognized by institutions such as Time (magazine), which named his ideas among influential business concepts, and he held honorary degrees or fellowships connected to Brigham Young University, Babson College, and INSEAD. Professional societies and advisory boards such as the American Academy of Arts and Sciences and industry organizations including National Science Foundation panels engaged him as a thought leader.

Personal life and legacy

Christiansen was married to Rita Christiansen and was active in community and faith organizations connected to Salt Lake City and Boston. His students and mentees at Harvard Business School went on to leadership roles at firms like Amazon (company), Apple Inc., Google, IDEO, and McKinsey & Company. His frameworks continue to influence policy discussions at entities such as the World Economic Forum, United Nations Development Programme, and ministries of health and industry in countries including United Kingdom, India, and China. His death in 2020 prompted tributes from universities, corporations, and journals including Harvard Business Review, The New York Times, and The Wall Street Journal.

Category:American business theorists Category:Harvard Business School faculty Category:1952 births Category:2020 deaths