Telekom Malaysia

Telekom Malaysia is a Malaysian telecommunications company that provides a range of services, including fixed-line and mobile network services, internet protocol television (IPTV), and broadband internet access. The company was founded in 1984 as a state-owned enterprise by the Malaysian Government, with the goal of providing telecommunications services to the people of Malaysia. Telekom Malaysia has partnerships with various international companies, including Singapore Telecommunications, PT Telekomunikasi Indonesia, and China Telecom. The company is also a member of the Asian-Pacific Telecommunity and the International Telecommunication Union.

● History

The history of Telekom Malaysia dates back to 1984, when it was established as a state-owned enterprise by the Malaysian Government, with the goal of providing telecommunications services to the people of Malaysia. The company was formed through the merger of the Jabatan Telekom Malaysia and the Malaysian Telecommunications Department, which were previously responsible for providing telecommunications services in Malaysia. In 1990, Telekom Malaysia was listed on the Bursa Malaysia stock exchange, and it has since become one of the largest companies in Malaysia, with partnerships with various international companies, including Deutsche Telekom, France Telecom, and Nippon Telegraph and Telephone. The company has also collaborated with Universiti Teknologi Malaysia and Universiti Putra Malaysia to develop new telecommunications technologies.

● Services

Telekom Malaysia provides a range of services, including fixed-line and mobile network services, internet protocol television (IPTV), and broadband internet access. The company's services are available in Malaysia and other countries, including Singapore, Indonesia, and Thailand. Telekom Malaysia has partnerships with various international companies, including Vodafone, Orange S.A., and Telenor Group, to provide roaming services to its customers. The company also offers cloud computing services, in collaboration with Amazon Web Services, Microsoft Azure, and Google Cloud Platform. Additionally, Telekom Malaysia provides cybersecurity services in partnership with CyberSecurity Malaysia and National Cyber Security Agency (Malaysia).

● Network

Telekom Malaysia's network covers most of Malaysia, with a range of services available, including fiber-optic communications, asymmetric digital subscriber line (ADSL), and wireless broadband. The company's network is connected to the Asia-America Gateway and the Southeast Asia-Middle East-West Europe 3 submarine cables, which provide connectivity to other countries in the region. Telekom Malaysia has also invested in the development of 5G network infrastructure, in collaboration with Huawei Technologies, Ericsson, and Nokia Networks. The company's network is managed by its Network Operations Center, which is located in Kuala Lumpur and is staffed by engineers from Universiti Kebangsaan Malaysia and Universiti Malaya.

● Subsidiaries

Telekom Malaysia has several subsidiaries, including TM Net, TM International, and TM Multimedia. These subsidiaries provide a range of services, including internet service provider (ISP) services, international telecommunications services, and multimedia services. The company's subsidiaries have partnerships with various international companies, including BT Group, AT&T, and Verizon Communications. Telekom Malaysia's subsidiaries are also involved in the development of new telecommunications technologies, in collaboration with MIMOS Berhad and SIRIM Berhad.

● Financials

Telekom Malaysia is a publicly listed company on the Bursa Malaysia stock exchange, and its financial performance is closely watched by investors and analysts. The company's revenue has grown steadily over the years, driven by the increasing demand for telecommunications services in Malaysia and other countries. Telekom Malaysia has also invested in the development of new telecommunications technologies, including 5G network infrastructure, in collaboration with Malaysian Investment Development Authority and Malaysian Industrial Development Finance Berhad. The company's financial performance is audited by KPMG and PricewaterhouseCoopers, and its financial reports are available on the Bursa Malaysia website.

● Controversies

Telekom Malaysia has been involved in several controversies over the years, including issues related to network congestion, cybersecurity, and customer service. The company has faced criticism from Malaysian Communications and Multimedia Commission and National Consumer Complaints Centre for its handling of these issues. Telekom Malaysia has also been involved in disputes with other telecommunications companies, including Maxis Berhad and Celcom Axiata Berhad, over issues related to spectrum allocation and interconnection agreements. The company has worked with Malaysian Government and Ministry of Communications and Multimedia (Malaysia) to resolve these issues and improve its services.

Category:Telecommunications companies of Malaysia