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Rakuten

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Rakuten
NameRakuten
TypePublic
Traded asTSE: 4755
IndustryE-commerce
FoundedFebruary 7, 1997
FounderHiroshi Mikitani
HeadquartersTokyo, Japan
Key peopleHiroshi Mikitani, Masayuki Hosaka

Rakuten. Founded by Hiroshi Mikitani in 1997, Rakuten is a Japanese e-commerce company that has grown to become one of the largest online shopping platforms in the world, competing with Amazon, eBay, and Alibaba Group. With its headquarters in Tokyo, Japan, Rakuten has expanded its operations to include a range of products and services, including online retail, digital content, and financial services. Rakuten has also partnered with various companies, such as Google, Facebook, and Microsoft, to enhance its services and reach a wider audience, including China, United States, and Europe. Rakuten's success has been recognized by Forbes, Bloomberg, and Fortune, which have featured the company in their lists of top global companies.

History

Rakuten was founded on February 7, 1997, by Hiroshi Mikitani with the goal of creating a unique online shopping experience that combined the benefits of e-commerce with the personal touch of traditional retail. Initially, the company focused on business-to-business (B2B) e-commerce, but later expanded to include business-to-consumer (B2C) and consumer-to-consumer (C2C) services, competing with Yahoo! Japan, Amazon Japan, and eBay Japan. In 2000, Rakuten launched its initial public offering (IPO) on the Osaka Securities Exchange, and later listed on the Tokyo Stock Exchange in 2004, joining other prominent Japanese companies such as Toyota, Honda, and Sony. Throughout its history, Rakuten has made strategic acquisitions, including the purchase of Buy.com in 2010, Play.com in 2011, and Viber in 2014, to expand its global reach and enhance its services, similar to Alibaba Group's acquisition of PayPal and eBay's acquisition of PayPal.

Products and Services

Rakuten offers a wide range of products and services, including online retail, digital content, and financial services. The company's e-commerce platform allows merchants to sell their products to consumers in Japan, United States, Europe, and other parts of the world, competing with Amazon, eBay, and Alibaba Group. Rakuten also provides digital content services, such as e-books, music, and video streaming, through its subsidiaries, including Rakuten Kobo and Wuaki.tv, which partner with Sony Music, Universal Music Group, and Warner Music Group. Additionally, Rakuten offers financial services, including online banking, credit cards, and insurance, through its subsidiaries, such as Rakuten Bank and Rakuten Insurance, which compete with Japan Post Bank, Mitsubishi UFJ Financial Group, and Sumitomo Mitsui Financial Group.

Corporate Affairs

Rakuten is led by its founder and chief executive officer (CEO), Hiroshi Mikitani, who has been instrumental in shaping the company's strategy and direction, similar to Jeff Bezos' leadership of Amazon and Mark Zuckerberg's leadership of Facebook. The company's board of directors includes prominent business leaders, such as Masayuki Hosaka and Kenji Hirose, who have experience working with Toyota, Honda, and Sony. Rakuten has also established partnerships with various companies, including Google, Facebook, and Microsoft, to enhance its services and reach a wider audience, including China, United States, and Europe. Rakuten is a member of the World Economic Forum and has been recognized for its commitment to corporate social responsibility by organizations such as the United Nations and the World Business Council for Sustainable Development.

Global Expansion

Rakuten has expanded its operations globally, with a presence in over 29 countries and regions, including United States, Europe, Asia, and Latin America. The company has established subsidiaries in various countries, including Rakuten USA, Rakuten Europe, and Rakuten Asia, which partner with local companies such as Walmart, Carrefour, and Tesco. Rakuten has also made strategic acquisitions to expand its global reach, including the purchase of Buy.com in 2010 and Viber in 2014, similar to Alibaba Group's acquisition of PayPal and eBay's acquisition of PayPal. Rakuten has partnered with local companies, such as China Telecom and Korea Telecom, to enhance its services and reach a wider audience in China and Korea.

Financials

Rakuten has reported significant revenue growth over the years, with net sales of over ¥1.1 trillion (approximately $10 billion USD) in 2020, making it one of the largest e-commerce companies in the world, competing with Amazon, eBay, and Alibaba Group. The company's revenue is generated from a range of sources, including online retail, digital content, and financial services. Rakuten has also reported significant profits, with net income of over ¥100 billion (approximately $900 million USD) in 2020, similar to Google's and Facebook's profits. Rakuten is listed on the Tokyo Stock Exchange and is a constituent of the Nikkei 225 stock market index, along with other prominent Japanese companies such as Toyota, Honda, and Sony.

Criticisms and Controversies

Rakuten has faced various criticisms and controversies over the years, including concerns over its data privacy practices and its handling of customer complaints. The company has also faced criticism for its labor practices, including the use of temporary workers and overtime work, similar to Amazon and Foxconn's labor practices. Rakuten has also been involved in various disputes with its merchants and partners, including a high-profile dispute with Google over its search engine rankings, similar to eBay's dispute with Google. Despite these challenges, Rakuten remains one of the largest and most successful e-commerce companies in the world, with a strong brand and a loyal customer base, recognized by Forbes, Bloomberg, and Fortune. Category:Japanese companies

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