Turn2us
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| Turn2us | |
|---|---|
| Name | Turn2us |
| Type | Charity |
| Founded | 1995 |
| Headquarters | London |
| Area served | United Kingdom |
| Focus | Financial support, welfare rights, benefits advice |
Turn2us Turn2us is a UK-based charitable organisation providing information, financial assistance, and digital tools to help people access welfare entitlements and charitable grants. It operates online services, helplines, and local outreach to connect individuals with resources for short-term crisis support and long-term financial resilience. The organisation collaborates with policy bodies, health institutions, and social welfare groups to influence benefit delivery and charitable giving.
History
Founded in the mid-1990s amid welfare reform debates, Turn2us emerged alongside advocacy efforts by organisations such as Citizens Advice, Shelter (charity), Macmillan Cancer Support, Age UK, and Barnardo's. Early activity coincided with major social security initiatives like Welfare Reform Act 2007 and later interactions with agencies including Department for Work and Pensions and HM Revenue and Customs. Over time the charity developed partnerships with philanthropic bodies such as Big Lottery Fund, National Lottery Community Fund, and corporate supporters like Barclays and Lloyds Banking Group. Key milestones reflect intersections with public health actors including NHS England and homelessness responses alongside Crisis (charity).
Mission and Services
Turn2us aims to alleviate poverty through practical support, aligning with campaigns and research from Joseph Rowntree Foundation, Resolution Foundation, Institute for Fiscal Studies, Child Poverty Action Group, and The Trussell Trust. Its services include online benefit calculators akin to tools developed by GOV.UK, grant search databases comparable to those used by Family Action and Royal British Legion, and telephone advice reminiscent of Age UK Advice Line. Delivery models intersect with digital inclusion programmes from Good Things Foundation and financial capability work by Money Advice Service and StepChange Debt Charity.
Grants and Benefits
The organisation operates a grants database and benefits checker that aggregates schemes administered by charities and statutory programmes, intersecting with funds managed by Comic Relief, Children in Need, The National Lottery, Prince's Trust, and trusts such as The Fore. Its benefit advice references statutory entitlements under legislation like the Pensions Act 2007 and interactions with agencies including Department for Work and Pensions and HM Courts and Tribunals Service. Turn2us signposts users to specialist grants for conditions addressed by Macmillan Cancer Support, Diabetes UK, Alzheimer's Society, Mind (charity), and Papworth Hospital-related funds, and to charitable funds associated with professional bodies like Royal College of Nursing and British Medical Association benevolent funds.
Research and Campaigns
Turn2us conducts research and campaigns on financial resilience and welfare take-up, drawing on methodologies used by Office for National Statistics, House of Commons Library, Equality and Human Rights Commission, and think tanks like Policy Exchange and Centre for Social Justice. Campaign themes have overlapped with national debates involving Prime Minister of the United Kingdom, parliamentary committees such as the Work and Pensions Select Committee, and public inquiries referencing benefit sanctions and distribution akin to scrutiny faced by Universal Credit. Its published reports have been cited alongside work from Shelter (charity), Institute for Government, and New Economics Foundation in policymaking and media discussions featuring outlets like BBC News, The Guardian, and The Times.
Organisation and Governance
Turn2us is governed by a board of trustees and executive leadership interacting with governance standards set by the Charity Commission for England and Wales and auditing practices informed by National Audit Office principles. Its governance draws expertise from professionals with backgrounds in organisations such as Nesta, Nesta Impact Investments, KPMG, PwC, and academic links to institutions like London School of Economics, University of Oxford, University of Cambridge, and University College London. Partnerships and referral networks include local authorities such as London Borough of Camden, NHS trusts including Guy's and St Thomas' NHS Foundation Trust, and community organisations like Age Concern and Citizens Advice Bureau.
Funding and Partnerships
Funding streams combine statutory grants, philanthropic donations, corporate partnerships, and trust income similar to models used by Shelter (charity), Oxfam, Save the Children, and British Red Cross. Major funders and collaborators over time have included National Lottery Community Fund, BBC Children in Need, Barclays PLC, Lloyds Banking Group, Google.org, and foundations such as Wellcome Trust, Esmee Fairbairn Foundation, and Paul Hamlyn Foundation. Operational partnerships extend to digital and research collaborators such as YouGov, Kantar, and technology partners akin to Microsoft and Amazon Web Services. The charity participates in coalitions and alliances with End Child Poverty Coalition, Fuel Bank Foundation, and sector bodies including Charity Finance Group and National Council for Voluntary Organisations.