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| North Carolina Department of Information Technology | |
|---|---|
| Agency name | North Carolina Department of Information Technology |
| Formed | 2015 |
| Preceding1 | Office of Information Technology Services |
| Jurisdiction | State of North Carolina |
| Headquarters | Raleigh, North Carolina |
| Chief1 name | Chief Information Officer |
| Chief1 position | Secretary |
North Carolina Department of Information Technology is the central information technology agency for the State of North Carolina, responsible for enterprise IT services, cybersecurity, and digital transformation across state executive branch entities. Created through statewide reorganization, the department consolidates technology functions formerly dispersed among agencies and aligns with statewide priorities for continuity, resilience, and modernization. It operates within the context of North Carolina's political institutions and interacts with federal, regional, and municipal entities.
The department traces its roots to earlier state technology offices established during the administrations of governors such as Patrick L. McCrory and Roy Cooper, consolidating functions from entities influenced by reforms following national incidents like the September 11 attacks and policy shifts exemplified by the Clinger–Cohen Act. Legislative actions by the North Carolina General Assembly created statutory authority that parallels structural reforms seen in states after benchmarks set by the Office of Management and Budget and reports from entities such as the Government Accountability Office. Its formation reflects broader trends observed in California State Government, State of Texas, and Commonwealth of Virginia toward centralization prompted by incidents similar in profile to the Equifax breach and guidance from organizations such as the National Institute of Standards and Technology and Cybersecurity and Infrastructure Security Agency.
The agency's structure includes divisions for enterprise operations, cybersecurity, application services, and customer engagement, reporting to a chief executive who liaises with the Governor of North Carolina, cabinet officials, and chairs of relevant North Carolina General Assembly committees. Internal units mirror models from the United States Department of Homeland Security and organizational practices of corporations like IBM and Microsoft Corporation in enterprise architecture. Regional offices coordinate with local governments including City of Raleigh, City of Charlotte, and Wake County, while advisory bodies draw expertise from institutions such as Duke University, University of North Carolina at Chapel Hill, and North Carolina State University.
Primary responsibilities encompass statewide network services, data center operations, identity and access management, and cybersecurity incident response, functions analogous to roles performed by the National Security Agency and Federal Bureau of Investigation at different scales. The department administers statewide procurement and standards similar to processes overseen by the General Services Administration and supports digital services that interact with systems used in agencies like the North Carolina Department of Transportation, Department of Health and Human Services (North Carolina), and North Carolina Department of Public Instruction. It enforces compliance with state statutes and policies influenced by frameworks from NIST Cybersecurity Framework, Health Insurance Portability and Accountability Act, and federal initiatives such as the American Recovery and Reinvestment Act of 2009 when relevant.
Major initiatives include statewide cloud migration, consolidation of data centers, rollout of identity platforms, and expansion of broadband initiatives partnering with programs similar to the Connect America Fund and state broadband efforts seen in State of Florida and State of Georgia. Projects have intersected with enterprise resource planning efforts comparable to implementations undertaken by the U.S. Department of Defense and population-facing portals akin to systems operated by the Internal Revenue Service and Social Security Administration. Cybersecurity initiatives reference best practices from SANS Institute, public-private partnerships modeled after Information Sharing and Analysis Centers, and cooperative exercises like those organized by the Multi-State Information Sharing and Analysis Center.
Funding derives from appropriations by the North Carolina General Assembly supplemented by federal grants from agencies such as the U.S. Department of Homeland Security and the National Telecommunications and Information Administration. Budget oversight involves interactions with the Office of State Budget and Management and auditing entities influenced by standards of the Government Accountability Office and PricewaterhouseCoopers. Capital projects follow procurement rules with vendors including multinational firms like Accenture, Oracle Corporation, and Amazon Web Services competing for contracts under state purchasing laws.
Governance is vested in an appointed secretary who serves at the pleasure of the Governor of North Carolina and coordinates with legislative leadership including the Speaker of the North Carolina House of Representatives and the President Pro Tempore of the North Carolina Senate. Leadership engages with national networks of state CIOs, comparable to forums convened by the National Association of State Chief Information Officers and the Council of State Governments. The department's executive decisions are informed by boards and advisory councils that include stakeholders from entities such as Microsoft Corporation, Cisco Systems, and academic partners like East Carolina University.
The department maintains partnerships with federal agencies such as the Cybersecurity and Infrastructure Security Agency and Federal Emergency Management Agency, regional consortia including the Southeastern Universities Research Association, and private sector firms like Google, Dell Technologies, and AT&T. Collaborative initiatives involve county governments such as Mecklenburg County, municipal governments including City of Durham, healthcare systems like Atrium Health, and research institutions such as North Carolina Central University, reflecting a networked approach to deliver digital services, emergency response coordination, and broadband expansion.
Category:State agencies of North Carolina Category:Information technology organizations