New Horizons Computer Learning Centers

New Horizons Computer Learning Centers
Name	New Horizons Computer Learning Centers
Type	Private
Industry	Information technology training
Founded	1982
Founder	Michael Brzykcy
Headquarters	Bethesda, Maryland
Area served	Global
Key people	Michael Brzykcy
Num locations	>300 (worldwide)

New Horizons Computer Learning Centers is a private international provider of information technology and professional skills training founded in 1982. The organization operates a large franchise and corporate network offering instructor-led, virtual, and blended learning across multiple countries, serving corporate clients, government agencies, and individual professionals. Its services intersect with major technology vendors, certification bodies, and workforce development initiatives.

History

Founded in 1982 by Michael Brzykcy, the company expanded during the 1980s desktop computing boom alongside firms such as Microsoft, IBM, Apple Inc., Oracle Corporation, and Cisco Systems. During the 1990s and 2000s it grew through franchising and strategic alliances with vendors like CompTIA, Adobe Inc., VMware, Red Hat, and Citrix Systems. The firm’s global footprint increased during the 2010s amid demand driven by enterprises such as Accenture, Deloitte, IBM Global Services, and Capgemini for reskilling programs. Its timeline features interactions with public workforce programs tied to entities like the U.S. Department of Labor, regional European Union training initiatives, and multinational corporate procurement from companies including General Electric and Siemens.

Services and Training Programs

The organization delivers vendor-specific certification preparation for providers such as Microsoft Certified, Cisco Certified Network Associate, Oracle Certified Professional, AWS Certified, Google Cloud Certified, and CompTIA A+. It offers role-focused instruction interoperating with standards from Project Management Institute, ISACA, EC-Council, and Scrum Alliance for project, security, and agile credentials. Course modalities include instructor-led classroom delivery similar to programs at General Assembly, virtual instructor-led training akin to offerings by Coursera partners, and corporate onsite training comparable to services from Pluralsight, Udacity, and LinkedIn Learning. Training verticals target enterprise customers in sectors represented by Bank of America, Walmart, Pfizer, and Boeing for technical, compliance, and leadership curricula.

Corporate Structure and Locations

Operating as a franchised and corporate-owned network, the company’s governance resembles franchise models used by McDonald's, Subway (restaurant), and RE/MAX, while its training center footprint echoes global education providers like Kaplan, Inc. and Pearson PLC. Headquartered in Bethesda, Maryland, its network spans North America, Europe, Asia-Pacific, and Latin America, with locations serving markets including United Kingdom, Canada, India, Australia, Germany, France, Mexico, and United Arab Emirates. Corporate clients include multinational consultancies such as KPMG, PwC, and Ernst & Young, and public-sector engagements have referenced procurement frameworks similar to those used by NASA and Department of Defense (United States) contractors.

Partnerships and Certifications

The organization maintains authorized training partner relationships with major technology vendors and certification providers such as Microsoft Corporation, Amazon Web Services, Google LLC, Oracle Corporation, Cisco Systems, VMware, Inc., Red Hat, Inc., CompTIA, Adobe Inc., Citrix Systems, and EC-Council. It also collaborates with workforce development and higher education institutions comparable to Community college, regional consortia like National Skills Coalition, and public-private initiatives modeled on TechHire. Corporate alliance examples include engagements with Cisco Networking Academy-style programs and channel partnerships similar to those of Microsoft Learning Partners.

Accreditation and Quality Assurance

Quality assurance practices mirror standards adopted by professional training providers and accreditation agencies such as ISO 9001, ANSI, and national vocational qualifications frameworks. The company’s courses frequently prepare learners for vendor-accredited exams administered by organizations including Pearson VUE and Prometric, and align curricula with certification competency models from CompTIA, ISACA, Project Management Institute, and major cloud providers. External audit and compliance processes are comparable to auditing regimes used by SAE International and corporate learning quality controls in firms like Accenture.

Notable Incidents and Controversies

Over its history, the organization has been involved in franchise disputes, contractual disagreements with clients, and regulatory inquiries analogous to controversies faced by franchised networks such as Subway (restaurant) and H&R Block. Issues reported in industry press have included disputes over franchisee obligations, course delivery quality comparisons with competitors like QA Ltd and Global Knowledge, and client contract terminations reminiscent of legal disputes involving Sodexo-style service providers. Like many large training companies, it has navigated scrutiny related to placement claims, refund policies, and the evolving landscape of online credentialing exemplified by debates around provider responsibilities seen in cases involving University of Phoenix and for‑profit education scrutiny.

Category:Computer training organizations Category:Companies established in 1982