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Jodi Forlizzi

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Jodi Forlizzi
NameJodi Forlizzi
NationalityAmerican
Alma materCarnegie Mellon University
OccupationResearcher, Professor, Interaction Designer
Known forHuman-Computer Interaction, Service Design, Social Robots, Design Research

Jodi Forlizzi is an American researcher and professor known for contributions to human-computer interaction, interaction design, and social robotics. She has led interdisciplinary teams integrating design, psychology, and computer science to create interactive systems and service design approaches, and has influenced both academic research and industry practice through teaching, publications, and project leadership. Her work bridges Carnegie Mellon University research labs, design consultancies, and collaborations with technology companies and healthcare institutions.

Early life and education

Forlizzi completed undergraduate and graduate studies at Carnegie Mellon University in Pittsburgh, where she studied disciplines connected to design and computing and trained under mentors associated with the university's School of Computer Science and School of Design. During her doctoral studies she engaged with research communities around Human-Computer Interaction Institute and worked alongside scholars active in projects affiliated with CMU Robotics Institute, Interaction Design Institute Ivrea, and peers connected to research at Massachusetts Institute of Technology and Stanford University. Her early academic formation was shaped by interactions with faculty and visiting researchers linked to ACM SIGCHI, IEEE, and networks of interdisciplinary centers such as the Pittsburgh Robotics Network.

Research and career

Forlizzi has held faculty and research positions at Carnegie Mellon University where she contributed to the development of programs in interaction design, human-robot interaction, and service design within units affiliated with the Human-Computer Interaction Institute and the School of Design. She has collaborated with investigators from institutions including University of Washington, University of California, Berkeley, Georgia Institute of Technology, and University of Michigan on projects that integrate design research with engineering, cognitive science, and healthcare. Her career includes partnerships with industry organizations such as Google, Microsoft Research, Apple Inc., and startups in the Pittsburgh innovation ecosystem, as well as engagements with healthcare systems like UPMC and nonprofit organizations addressing aging and disability.

Her research agenda spans social robotics, service design, and environmental and tangible interaction, intersecting with topics pursued within research centers like MIT Media Lab, Stanford d.school, Microsoft Research Cambridge, and international labs associated with University College London. Across teams she has applied methods related to participatory design, qualitative inquiry, and iterative prototyping used in studies reported at venues such as ACM CHI Conference on Human Factors in Computing Systems, ACM CSCW, ACM DIS, and IEEE International Conference on Robotics and Automation.

Notable projects and contributions

Forlizzi led and contributed to projects exploring socially assistive robots, eldercare technologies, and design frameworks for services and products, working with collaborators from Carnegie Mellon University and partner institutions like University of Toronto and University of Pittsburgh. Her work on social cues and robot behavior drew on research traditions represented at ACM/IEEE International Conference on Human-Robot Interaction and in journals linked to Elsevier and Springer Nature publishers. She helped develop design methods for evaluating user experience in complex socio-technical systems and influenced curricula that intersect with initiatives at Rhode Island School of Design and Parsons School of Design.

Specific contributions include advancing models for human-robot interaction that inform projects at companies such as iRobot and research labs like Honda Research Institute and Toyota Research Institute, and creating service design frameworks applied by consultancies with ties to IDEO, Frog Design, and Adaptive Path. Her collaborative projects often engaged community partners and municipal programs, connecting work to foundations and agencies like the National Science Foundation, National Institutes of Health, and regional innovation programs in Pennsylvania.

Awards and honors

Forlizzi's recognitions reflect her influence in design and HCI communities, including distinctions associated with professional societies such as ACM and honorary mentions in conference communities including ACM SIGCHI and IEEE Robotics and Automation Society. Her work has been acknowledged through funding awards and fellowships from agencies like the National Science Foundation and program grants that involve partnerships with foundations and healthcare research initiatives tied to the Johns Hopkins University and regional health systems. She has served on program committees and editorial boards for conferences and journals sponsored by ACM and IEEE.

Selected publications

Forlizzi's publications cover interaction design, service systems, and social robotics, appearing in proceedings and journals associated with ACM SIGCHI, ACM Digital Library, and publishers such as Springer and Elsevier. Representative works include conference papers from ACM CHI Conference on Human Factors in Computing Systems, articles in edited volumes used in courses at Carnegie Mellon University and MIT, and collaborative pieces presented at venues like ACM CSCW and ACM DIS. Her scholarship is cited by researchers from institutions such as Stanford University, Massachusetts Institute of Technology, University of Washington, and Georgia Institute of Technology.

Category:American computer scientists Category:Human–computer interaction researchers