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Indiana Office of Technology

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Indiana Office of Technology
Agency nameIndiana Office of Technology
Formed2005
Preceding1Office of Management and Budget
JurisdictionState of Indiana
HeadquartersIndianapolis, Indiana
Employees~500 (varies)
BudgetVaries (state appropriations and fees)
Chief1 nameChief Information Officer
Chief1 positionChief Information Officer
Parent agencyGovernor of Indiana

Indiana Office of Technology The Indiana Office of Technology is the central information technology agency for the State of Indiana, responsible for statewide information technology strategy, enterprise data center operations, and cybersecurity coordination. It supports executive branch agencies, state-funded institutions, and interagency programs in Indianapolis and across Marion County, Indiana, coordinating with federal partners and regional partners. The office aligns technology deployment with state initiatives, procurement processes, and disaster recovery planning.

History

The office traces roots to modernization efforts under governors such as Mitch Daniels and Eric Holcomb, with antecedents in the Indiana Department of Administration and the Office of Management and Budget (Indiana). Major milestones include consolidation of agency data centers, enterprise licensing negotiations influenced by trends from National Association of State Chief Information Officers and federal models like General Services Administration initiatives. The office navigated transitions involving legacy systems from agencies including the Indiana Department of Revenue, Indiana Bureau of Motor Vehicles, and Indiana Family and Social Services Administration. It played roles during statewide events such as election cycles involving the Indiana Secretary of State and emergency responses coordinated with the Indiana Department of Homeland Security.

Organization and Leadership

Leadership is headed by the state's Chief Information Officer appointed by the Governor of Indiana. Executive structure typically includes divisions for enterprise architecture, cybersecurity operations, service delivery, and program management; these divisions interface with agencies like the Indiana Department of Health, Indiana Department of Education, and Indiana State Police. The office collaborates with legislative bodies including the Indiana General Assembly and oversight entities such as the State Budget Committee (Indiana). Partnerships extend to municipal CIOs in Fort Wayne, Indiana, Evansville, Indiana, and South Bend, Indiana, as well as academic IT offices at Indiana University Bloomington, Purdue University, and Ball State University.

Responsibilities and Services

The office provides enterprise services including statewide network infrastructure, cloud migration support, identity and access management, and consolidated help desk operations serving agencies like the Indiana Department of Transportation and Indiana Department of Child Services. It manages procurement frameworks interfacing with vendors such as Microsoft, Amazon Web Services, and other technology suppliers, aligning contracts with standards influenced by National Institute of Standards and Technology and compliance regimes tied to the Health Insurance Portability and Accountability Act when supporting the Family and Social Services Administration programs. Service catalogs include project portfolio management, enterprise architecture guidance, disaster recovery aligned with Federal Emergency Management Agency protocols, and support for election systems coordinated with county clerks and the Indiana Election Division.

Major Projects and Initiatives

Notable initiatives have included statewide cloud adoption programs modeled after federal Cloud First guidance, data center consolidation inspired by Federal Data Center Consolidation Initiative, and enterprise resource planning deployments similar to implementations at State of Ohio and State of Texas. The office has led modernization of tax administration systems for the Indiana Department of Revenue, enhancements to the Bureau of Motor Vehicles online services, and public health data exchange efforts during public health emergencies in coordination with the Centers for Disease Control and Prevention and Indiana Department of Health. It also engaged in broadband expansion collaborations involving the Indiana Office of Community and Rural Affairs and federal broadband programs administered by the National Telecommunications and Information Administration.

Governance, Policy, and Security

Governance frameworks are shaped by executive orders from the Governor of Indiana, statutes enacted by the Indiana General Assembly, and standards from bodies like the National Association of State Chief Information Officers and National Institute of Standards and Technology. Cybersecurity policy integrates incident response playbooks, threat intelligence sharing with the Multi-State Information Sharing and Analysis Center, and law enforcement coordination with the Federal Bureau of Investigation and Indiana State Police. Privacy and data governance interface with the Indiana Office of the Attorney General on compliance matters and with federal statutes when health or financial data implicates agencies such as the Centers for Medicare & Medicaid Services.

Budget and Funding

Funding derives from state appropriations authorized by the Indiana General Assembly, fee-for-service billing to executive branch agencies, and grants from federal entities such as the U.S. Department of Homeland Security and the National Telecommunications and Information Administration. Budget oversight involves the State Budget Agency (Indiana) and legislative budget committees, with capital project financing coordinated with the Indiana Finance Authority and procurement rules administered through the Indiana Department of Administration.

Category:State agencies of Indiana