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ISO/IEC 17020

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ISO/IEC 17020
TitleISO/IEC 17020
StatusPublished
Year2012
Version2012
OrgInternational Organization for Standardization; International Electrotechnical Commission

ISO/IEC 17020 ISO/IEC 17020 is an international standard that specifies criteria for the competence of organizations performing inspection and for the impartiality and consistency of their inspection activities. It is published by the International Organization for Standardization and the International Electrotechnical Commission and is applied by national bodies such as British Standards Institution, ANSI and Standards Australia; accreditation is often granted through networks like the International Laboratory Accreditation Cooperation. The standard interfaces with other instruments and regimes including ISO 9001, EN standards, European Commission directives and sectoral regulators such as Food and Drug Administration and Federal Aviation Administration.

Overview

ISO/IEC 17020 establishes principles for inspection bodies to ensure reliable decisions affecting safety, trade and compliance across sectors regulated by institutions like World Health Organization, World Trade Organization, United Nations Industrial Development Organization and European Medicines Agency. The document addresses organizational structure, impartiality, confidentiality and technical competence, aligning with conformity assessment frameworks used by International Accreditation Forum, International Organization for Standardization committees and national accreditation bodies such as Deutsche Akkreditierungsstelle and National Institute of Standards and Technology.

Scope and Purpose

The scope covers bodies performing physical or document inspection in contexts governed by entities like International Civil Aviation Organization, International Maritime Organization, Organisation for Economic Co-operation and Development, and industry regulators including Securities and Exchange Commission and Comisión Federal de Electricidad. The purpose is to provide a consistent basis for inspection activities that affect public safety and commerce in domains overseen by European Central Bank procurement, World Bank project compliance, African Union infrastructure programs, and multinational corporations such as Siemens, General Electric, and Toyota.

Types of Inspection Bodies

The standard recognizes different categories of inspection organizations analogous to classifications seen in industry: autonomous private bodies like Underwriters Laboratories, third-party accreditation schemes like Bureau Veritas, government inspection agencies such as U.S. Customs and Border Protection or Agence nationale de sécurité sanitaire, and in-house inspection units employed by firms including BP, ExxonMobil, and Boeing. These types are comparable to models used by international testing entities like SGS and certification bodies such as TÜV SÜD.

Requirements and Structure

Clauses define governance, impartiality controls, management system elements similar to ISO 9001 principles, personnel competence requirements reflecting curricula endorsed by institutions such as University of Cambridge, Massachusetts Institute of Technology, and ETH Zurich, and procedural controls for inspection methods parallel to guidelines from American Society for Testing and Materials, European Committee for Standardization and International Electrotechnical Commission technical committees. Documentation, record-keeping and reporting obligations echo practices in regulatory frameworks like the Sarbanes–Oxley Act and standards applied by International Organization for Standardization technical committees.

Accreditation and Conformity Assessment

Accreditation under this standard is performed by national accreditation bodies linked through multilateral agreements such as the International Laboratory Accreditation Cooperation multilateral recognition arrangements and the Asia Pacific Accreditation Cooperation. Accredited inspection bodies provide evidence used by courts, procurement authorities and regulators including the Council of the European Union, U.S. Department of Transportation, and agencies administering contracts for organizations like United Nations peacekeeping logistics and European Investment Bank projects.

Implementation and Impact

Implementation affects supply chains managed by conglomerates such as Amazon (company), Maersk, and Walmart by providing inspection confidence for goods subject to oversight by bodies like Food and Agriculture Organization, Codex Alimentarius Commission, and national ministries such as Ministry of Health (United Kingdom). The standard contributes to harmonization efforts promoted at forums like the G20 summit, World Economic Forum and trade negotiations under WTO dispute settlement, reducing technical barriers to trade for exporters from economies represented by ASEAN, European Union, and African Continental Free Trade Area.

History and Revisions

First promulgated in the 1990s by working groups within ISO/IEC Joint Technical Committee 1 and updated in successive editions, the standard has been revised to reflect developments in conformity assessment practices influenced by events and institutions such as the Chernobyl disaster, Deepwater Horizon oil spill regulatory responses, and post-crisis reforms inspired by reviews from International Atomic Energy Agency and European Commission. Later revisions have been coordinated with stakeholders including national standards bodies like Standards Council of Canada, professional associations such as Institute of Electrical and Electronics Engineers, and accreditation cooperatives in response to changing needs from sectors represented by Aerospace Industries Association, International Road Transport Union and International Labour Organization.

Category:International standards