Avimark

Avimark
Name	Avimark
Developer	Henry Schein (formerly by AVImark Group)
Released	1990s
Latest release	proprietary
Operating system	Microsoft Windows
Genre	Veterinary practice management software
License	Proprietary

Avimark is a veterinary practice management software package used for clinical records, appointment scheduling, billing, and inventory in veterinary clinics. It competes in markets alongside products from companies such as Henry Schein, IDEXX Laboratories, Cornerstone OnDemand, Vetter Software, and eCapital. Avimark integrates with diagnostic vendors like Antech Diagnostics, Zoetis, Bayer AG, and laboratory networks including IDEXX Reference Laboratories.

Overview

Avimark provides a suite of tools for veterinary operations, combining patient records, financial management, and client communication into a single platform. Practices adopting Avimark often compare workflow capabilities to systems developed by Covetrus, Vetsource, EzyVet, Hippo Manager, and Impromed. The product is positioned among enterprise solutions from Henry Schein Animal Health, and is marketed toward clinics, hospitals, and specialty centers competing in regions served by North American Veterinary Community and multinational distributors like Merial.

History

Originally developed in the 1990s by a small software group, Avimark grew through adoption across private clinics and regional hospital chains. The product’s corporate lineage intersects with acquisitions and partnerships involving Henry Schein, industry consolidators such as Covetrus and 4clk, and service providers like Antech Diagnostics and Vetsource. Over the decades Avimark’s roadmap responded to interoperability initiatives promoted by stakeholders including American Animal Hospital Association and standards efforts related to clinical data sharing with organizations such as SNOMED International and Health Level Seven International.

Features and Functionality

Core modules include electronic medical records, appointment scheduling, invoicing, inventory control, and reminder systems. Clinical charting tools are used alongside laboratory integrations to automate results from vendors like IDEXX Laboratories, Antech Diagnostics, and Zoetis. Financial modules support payment processing with partners similar to Square (company), billing workflows comparable to QuickBooks, and reporting functions used by practice managers and consultants from firms such as DVMetrics and AAHA. Communication features enable reminders via email and SMS with providers similar to Twilio and marketing integrations often coordinated with associations like AVMA.

Deployment and Integration

Avimark is typically deployed on-premises on Microsoft Windows Server environments with client terminals running Windows 10 or Windows 11. Integration options include lab interfaces with IDEXX Reference Laboratories, inventory links to distributors like Henry Schein, and imaging workflows compatible with modalities from vendors such as Sound Technologies and Boehringer Ingelheim. Data migration and interfacing work may involve third-party integrators from companies like Covetrus and practice-management consultants affiliated with AAHA and regional veterinary associations.

Market and Users

Primary users are small-animal and mixed-animal clinics, specialty hospitals, emergency centers, and corporate veterinary chains competing with networks like VCA Animal Hospitals, Banfield Pet Hospital, BluePearl Specialty and Emergency Pet Hospital, and independent practices. Practice managers, veterinarians, technicians, and reception staff employ Avimark for patient throughput, inventory ordering from suppliers such as Henry Schein Animal Health and Merial, and compliance reporting for accreditation bodies including AAHA.

Reception and Criticism

Reviews of Avimark appear in veterinary trade outlets and forums alongside critiques of competing systems from Covetrus and IDEXX. Users praise scheduling and inventory modules but sometimes note limitations versus cloud-native competitors like ezyVet and Hippo Manager. Criticisms have included user interface expectations compared to modern SaaS products promoted by vendors such as Athenahealth and concerns about vendor lock-in raised in discussions involving industry groups like AVMA and regional associations.

Security and Compliance

Avimark deployments are governed by data protection expectations in jurisdictions where clinics operate, with attention to privacy regimes similar to Health Insurance Portability and Accountability Act considerations for human-animal medical interfaces, and consumer protection guidance from agencies like the Federal Trade Commission. Security implementations typically rely on Windows security models, network firewalls from vendors such as Cisco Systems and Fortinet, and backup strategies aligned with providers like Microsoft Azure or local solutions. Compliance and best practices are often advised by accrediting organizations such as AAHA and professional groups including AVMA.

Category:Veterinary software Category:Practice management software