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Qantas

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Qantas
AirlineQantas
Founded16 November 1920
Commenced2 November 1921
HeadquartersMascot, Sydney, New South Wales
Key peopleRichard Goyder (Chairman), Vanessa Hudson (CEO)
HubsSydney Airport, Melbourne Airport, Brisbane Airport
Frequent flyerQantas Frequent Flyer
AllianceOneworld
Websiteqantas.com

Qantas. Founded in Winton, Queensland in 1920, it is the world's third-oldest continuously operating airline and the flag carrier of Australia. Known colloquially as "The Flying Kangaroo," it operates an extensive domestic and international network from its primary hubs at Sydney Airport and Melbourne Airport. The airline is a founding member of the Oneworld alliance and is widely recognized for its safety record and historical contributions to aviation.

History

The airline was established by Hudson Fysh, Paul McGinness, and Fergus McMaster as the Queensland and Northern Territory Aerial Services Limited. Its early operations involved joy flights and airmail services in outback Queensland, utilizing fragile biplanes like the Avro 504 and the de Havilland DH.50. A pivotal moment came in 1934 with the formation of Qantas Empire Airways, a partnership with Imperial Airways to operate the Australian leg of the Imperial Airways route from the United Kingdom, famously known as the Kangaroo Route. Following World War II, during which it operated services for the Allied forces, the airline was nationalized by the Australian government. The jet age was ushered in with the introduction of the Boeing 707 in 1959, enabling non-stop flights to North America. Landmark achievements include pioneering non-stop flights from London to Sydney with the Boeing 747-400 in 1989 and, after privatization in the 1990s, establishing the low-cost subsidiary Jetstar Airways in 2004.

Operations

The airline's operations are centered on a dual-brand strategy with its full-service network and its wholly-owned low-cost carrier, Jetstar Airways. Its primary international gateways are Sydney, Melbourne, and Brisbane, with key focus cities including Perth and Los Angeles. It maintains a significant presence in the Asia-Pacific region, with major routes to destinations like Singapore, Hong Kong, and Tokyo. The airline's loyalty program, Qantas Frequent Flyer, is one of the largest in the region and partners with numerous global airlines and retailers. Its cargo division, Qantas Freight, operates a dedicated fleet and manages the belly-hold capacity of passenger aircraft. The airline also holds a 50% stake in the Australia Pacific Airports Corporation, which operates Melbourne Airport.

Fleet

The airline operates one of the most modern fleets among major global carriers, predominantly consisting of aircraft from Airbus and Boeing. Its long-haul international operations are served by the Airbus A330, Airbus A380, and the Boeing 787 Dreamliner, with the latter progressively replacing older Boeing 747 aircraft. The domestic network is primarily flown by a large fleet of Boeing 737 narrow-body jets, including the newer Boeing 737 MAX. Its subsidiary, Jetstar Airways, operates an all-Airbus fleet of A320 and Airbus A321 aircraft for short-haul routes and the Airbus A330 and Boeing 787 Dreamliner for longer sectors. The airline has placed significant orders for next-generation aircraft, including the Airbus A350-1000 for its "Project Sunrise" ultra-long-haul flights from Sydney to cities like London and New York City.

Corporate affairs

The airline is publicly listed on the Australian Securities Exchange and has its global headquarters at the Qantas Centre in Mascot, adjacent to Sydney Airport. Its major institutional shareholders include Balanced Equity Management and other investment funds. The current Chairman is Richard Goyder, with Vanessa Hudson serving as Chief Executive Officer. The company's structure includes the mainline airline, the Jetstar Group, Qantas Freight, and the loyalty business Qantas Loyalty. It has faced significant scrutiny from regulators, including the Australian Competition & Consumer Commission, and industrial relations disputes with unions such as the Transport Workers Union of Australia. The airline is a major sponsor of various national sports teams, including the Wallabies and the Australian cricket team.

Accidents and incidents

The airline maintains an exceptional safety record, with no fatal accidents involving jet aircraft in its operational history. Its last fatal accident occurred in 1951 with a de Havilland Australia DHA-3 Drover. Notable serious incidents include the near-disaster of Qantas Flight 32 in 2010, an Airbus A380 that suffered an uncontained engine failure of a Rolls-Royce Trent 900 engine after departing Singapore Changi Airport; the crew managed a safe return. In 1999, Qantas Flight 1 overran the runway at Bangkok's Don Mueang International Airport during a storm. Other significant incidents have involved emergency landings due to mechanical issues, such as a Boeing 747 that experienced a sudden drop in cabin pressure over the South China Sea in 2008. The airline's safety protocols and crew training are regularly audited by the Civil Aviation Safety Authority of Australia.